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Noticeboard

We are currently making changes to our appointment system. Please see the appointments page for further information.


If you would like to submit a complaint or suggestions for improvements to our services please do so by submitting it in writing to Dawn Lait the Practice Manager

HOW DO I MAKE AN APPOINTMENT ?

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We are trialling a new appointment system as from Monday 21st August

On-Line Appointment Booking

Please use Patient Access to book a GP appointment on-line

CLICK HERE to go to Patient Access website.

50% of our appointments are now available online and you can book 48 hours, 1 week, 2 weeks or 4 weeks in advance. Our booking system releases new appointments from 8pm in the evening so if you require a pre-bookable appointment, online booking provides the best opportunity to secure one. You can use this service 24 hours a day.

We also hold late evening clinics for workers/commuters on a Monday and Thursday evening, which are pre-bookable via the surgery or on-line.

Saturday morning surgery is held once a month on an appointment only basis for patients on a Chronic Disease Register who need a annual review.  We do not offer any other services on a Saturday.

You can also go online to view or cancel any appointments that you may have already booked.  To use this service you can either go to Patient Access by clicking on the link below and register or you can come into the surgery to register, you will then be given pin information which you are to keep and use to register with Patient ACCESS.  If you are already signed up for On-Line prescriptions you will automatically have access to on-line appointments.  Please ask a Receptionist for further information.  CLICK HERE to go to Patient Access website.

If you do not have access to the internet at home or on your phone you can still telephone the surgery by calling 020 30492580, however lines can be very busy. You can pre-book a routine appointment in advance.

Nurses Apppointments

Nurses are seen by appointment only & can be booked in advance. Nurse appointments are for Smears, Diabetes/Asthma/COPD/Diet reviews, Well woman/man checks, Immunisations/injections,  Dressings, Ear Syringe, Removal of Stitches.  

You may not need to see a GP for the following so please ask our reception team who will advise you if you need to book an appointment.

Follow on Medical Certificates

Letter/Form completing/signing (charges may apply)

Repeat Medication ordering

Pregnancy Confirmation (self - test required then Self/appointment booked with the midwife).

If you are unable to keep or no longer need your appointment please either go on-line, contact the surgery or text back the word CANCEL from the text reminder message. This will then enable someone else to use this appointment. 

 
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