HOW DO I MAKE AN APPOINTMENT ?
We are trialling a new appointment system.
Please use Patient Access to book a GP appointment on-line
CLICK HERE to go to Patient Access website.
50% of our appointments are now available to book online and you can pre-book a routine appointment in advance. Our on-line booking system releases new appointments from 8pm in the evening so if you require a pre-bookable appointment, online booking provides the best opportunity to secure one. You can use this service 24 hours a day. The remaining 50% of appointments are split 50/50 with pre-bookable & book on the day appointments. The pre-booked slots can go very quickly and are offered on a first come first served basis.
If you do pre-book an appointment and no longer need it please make sure you either go on-line ad cancel it or text back the word CANCEL in reply to the appointment text reminder or call us to cancel the appointment. This will then enable the appointment to be available for someone else to book.
We also hold late evening clinics for workers/commuters on a Monday and Thursday evening, which are pre-bookable via the surgery or on-line. (the evenings can be subject to change due to clinical meetings or training events)
A Saturday morning surgery is held once a month on an appointment only basis for patients on a Chronic Disease Register who need a annual review. We do not offer any other services on a Saturday.
You can also go online to view or cancel any appointments that you may have already booked. To use this service you can either go to Patient Access by clicking on the link below and register or you can come into the surgery to register, you will then be given pin information which you are to keep and use to register with Patient ACCESS. If you are already signed up for On-Line prescriptions you will automatically have access to on-line appointments. Please ask a Receptionist for further information. CLICK HERE to go to Patient Access website.
If you do not have access to the internet at home or on your phone you can still telephone the surgery by calling 020 30492580, however lines can be very busy. You can pre-book a routine appointment in advance.
Nurses are seen by appointment only & can be booked in advance. Nurse appointments are for Smears, Diabetes/Asthma/COPD/Diet reviews, Well woman/man checks, Immunisations/injections, Dressings, Ear Syringe, Removal of Stitches.
You may not need to see a GP for the following so please ask our reception team who will advise you if you need to book an appointment.
Follow on Medical Certificates
Letter/Form completing/signing (charges may apply)
Repeat Medication ordering
Pregnancy Confirmation (self - test required then Self/appointment booked with the midwife).
If you are unable to keep or no longer need your appointment please either go on-line, contact the surgery or text back the word CANCEL from the text reminder message. This will then enable someone else to use this appointment.