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Noticeboard

We are experiencing problems with intermittent callers getting an unobtainable tone. This has been reported to NELCSU support. They are investigating the problem Monday 12th June 2017


If you would like to submit a complaint or suggestions for improvements to our services please do so by submitting it in writing to Dawn Lait the Practice Manager

HOW DO I MAKE AN APPOINTMENT ?

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On-Line Appointment Booking

Please use Patient Access to book a GP appointment on-line

CLICK HERE to go to Patient Access website.

50% of our appointments are now available online and you can book up to four weeks in advance. Our booking system releases new appointments from 8pm every evening and again at 8am every morning so if you require a next day appointment, online booking provides the best opportunity to secure one. 

You can pre-book on-line for a routine appointment up to 4 weeks in advance.

We also hold late evening clinics for workers/commuters on a Monday and Thursday evening, which are pre-bookable on-line up to 2 weeks in advance.

Saturday morning surgery is held once a month on an appointment only basis for patients on a Chronic Disease Register.  

You can also view/cancel any appointments that you have already booked.  To use this service you can either go to Patient Acess click on link below or you can come into the surgery to register bringing photo ID with you and to sign a consent form, you will then be given pin information which you are to keep and use to register with Patient ACCESS.  If you are already signed up for On-Line prescriptions you will automatically have access to on-line appointments.  Please ask a Receptionist for further information.  CLICK HERE to go to Patient Access website.

If you do not have access to the internet at home or on your phone you can still telephone the surgery by calling 020 30492580, however lines can be very busy.

You are also able to pre-book on-line for a routine appointment up to 4 weeks in advance. We also hold late evening clinics for workers/commuters on a Monday and Thursday evening, which are pre-bookable on-line upto 2 weeks in advance. Saturday morning surgery is held once a month on an appointment only basis for patients on a Chronic Disease Register.  The surgery will not be open for any other services on a Saturday.

Nurses Apppointments

Nurses can be seen by appointment only & can be booked in advance. Nurse appointments are for Smears, Travel Advice, Diabetes/Asthma/COPD/Diet reviews, Well woman/man checks, CVD Health checks, Immunisations, Smoking cessation, Dressings, Ear Syringe, Removal of Stitches.  

You may not need to see a GP for the following so please ask our reception team if you need to book an appointment or not.

Follow on Medical Certificates

Letter/Form completing/signing

Repeat Medication ordering

Pregnancy Confirmation

(self - test required then Self/appointment booked with the midwife).

 
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