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Noticeboard

The surgery will be closed on Bank Holiday Monday 25th May 2020.

The surgery has made changes to the appointment system we will be doing telephone triage and online consultations via econsult, if an appointment is needed the doctor/nurse will book you an appointment. Thank you for your support during these stressful times.

Due to the Recent outbreak of Coronavirus: if you have got a new cough or high temperature/fever or Flu like symptoms. NHS advice is not to come down to the surgery but use NHS 111 Covid webpage https://111.nhs.uk/covid-19 or ASK NHS app' to assess your symptoms.

If you would like to submit a complaint or suggestions for improvements to our services please do so by submitting it in writing to Dawn Lait the Modality Lewisham Division's Multi Site Manager.

COVID-19

COVID-19 – Update 17 April 2020 

https://youtu.be/DRdFMafgQpI

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.  To learn more about it, click here. You can also find helpful guidance from NHS by clicking here.  To learn about the virus in a foreign language, click here

 CHANGE TO APPOINTMENTS

In response to the COVID-19 (novel coronavirus) pandemic, we are OPEN but have changed our appointment booking systems with immediate effect. This is to ensure we reduce the risk of transmission and maintain a safe environment for all patients and staff associated with the practices.

If you think you have Coronavirus, NHS 111 has an online service that can guide you.  To start, click here (https://111.nhs.uk/covid-19)

Call 111 if you need to speak to someone.  Please DO NOT go to a GP surgery, pharmacy or hospital.

For any matter unrelated to Coronavirus, please start by completing an eCONSULT.  If it is not available, please get in touch by TELEPHONE.

If you call us, we will be asking you some questions prior to making appointments to ensure patients are directed to the appropriate healthcare professional or service.  If you need to be seen in the surgery, an appointment will be arranged. This may not be at your usual practice, but the clinician who sees you will have full access to your patient record.  

Finally, it is important that we have the most up to date contact details for you, including mobile telephone numbers where available, for clinical staff and reception teams to be able to contact you urgently if needed.

Thank you for your understanding during this challenging time.

 HELPFUL RESOURCES

Support for people at high risk

Support for Pregnant women

Support for parent and unwell child

Support for Older people

Support for Young people with anxiety

Support for Adults with anxiety

People with Underlying lung disease

People with Asthma

 

People with Diabetes  

Children/young people T1 diabetes

People affected by Stroke

People with Rheumatoid Arthritis

People with cancer

People with inflammatory bowel disease

People with Heart/circulatory disease

People with Pituitary/ adrenal insufficiency

SAFEGUARDING

National Domestic Violence Helpline: 0808 2000 247 https://www.nationaldahelpline.org.uk/

SafeLives:  Specific resources for domestic abuse and COVID. http://safelives.org.uk/news-views/domesticabuse-and-covid-19

IRISi interventions: https://irisi.org/iris/find-your-local-iris-site/

NSPCC helpline: 0808 800 5000 If you're worried about a child, even if you're unsure, contact NSPCC professional counsellors for help, advice and support.

Childline 0800 1111: Offers free, confidential advice and support for any child 18 years or under, whatever the worry.

ICON: Babies cry: You can cope. http://iconcope.org/



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website