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Noticeboard

The surgery will be closed on Bank Holiday Monday 25th May 2020.

The surgery has made changes to the appointment system we will be doing telephone triage and online consultations via econsult, if an appointment is needed the doctor/nurse will book you an appointment. Thank you for your support during these stressful times.

Due to the Recent outbreak of Coronavirus: if you have got a new cough or high temperature/fever or Flu like symptoms. NHS advice is not to come down to the surgery but use NHS 111 Covid webpage https://111.nhs.uk/covid-19 or ASK NHS app' to assess your symptoms.

If you would like to submit a complaint or suggestions for improvements to our services please do so by submitting it in writing to Dawn Lait the Modality Lewisham Division's Multi Site Manager.

Alternative Services offer to our patients

The Pharmacy First scheme provides advice, treatment and medicines for common ailments from your local pharmacy.

How does it work?

If you have any comment ailments, you can access the Pharmacy First scheme in two ways.

1. Visit one of the pharmacies taking part in the Pharmacy First scheme.

You will be seen promptly by a member of the pharmacy team and you can ask to be seen in private.

From more information please click on the link below:

http://www.lewishamccg.nhs.uk/your-health/Pages/Pharmacy-First.aspx

2. Use the right service:

http://www.lewishamccg.nhs.uk/news-publications/campaigns/Pages/default.aspx

Ask NHS

New mobile application enables patients to interact with a virtual healthcare assistant called Olivia. She asks a series of questions to assess your symptoms in a clinically safe way, using NICE accredited evidence based protocol. Olivia will then recommend the most appropriate onward care which includes self care advice via NHS choices, book an appropriate GP appointment, or book a GP call back.

A transcript of the questions and answers will be sent to the practice helping the doctor to make the consultation more efficient and effective for both you and the GP.

Please click on the link below for further information or to download the app.

https://onehealthlewisham.co.uk/asknhsgp/

PUSH Doctor

We offer face to face video consultations with a doctor employed by Push doctor (this will not be a doctor at the surgery).

The reception team will offer this service to our patients. If you have a smartphone tablet or laptop & would like to use this service the reception team will then send you a text with a link to go to the website and create an account.

The face to face consultation will be by using the camera on your device.

You will need to have photo ID to show to the doctor at the start of the consultation.

Please click on the link below for information on the Push doctor website.

https://www.pushdoctor.co.uk/



 
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