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Noticeboard

The surgery will be closed on Bank Holiday Monday 25th May 2020.

The surgery has made changes to the appointment system we will be doing telephone triage and online consultations via econsult, if an appointment is needed the doctor/nurse will book you an appointment. Thank you for your support during these stressful times.

Due to the Recent outbreak of Coronavirus: if you have got a new cough or high temperature/fever or Flu like symptoms. NHS advice is not to come down to the surgery but use NHS 111 Covid webpage https://111.nhs.uk/covid-19 or ASK NHS app' to assess your symptoms.

If you would like to submit a complaint or suggestions for improvements to our services please do so by submitting it in writing to Dawn Lait the Modality Lewisham Division's Multi Site Manager.

pad_and_penSuggestions & Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

Simply contact the Practice Manager and s/he will set all the necessary wheels in motion. Further written information is available on the complaints procedure from reception. We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.

 
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